Request A Return

Success! We've received your return request - we'll soon be in touch to clarify which item(s) from your order you'll be returning and how you can best get them back to us.

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Returns Policy

Can I change my mind?

Yes! It's okay to change your mind. For orders needing to be returned for changes of mind, please contact us within 14 days of receiving your order.

Can I exchange my purchases?

We do not offer exchanges at this time. You may return an item and buy another.

What condition does my return need to be in?

Returned items must:
- Be unworn, unwashed and unblemished
- Have tags attached
- Have no make up and/or fake tan
- Have no deodorant, perfume or washing powder odours

What if my items are faulty?

Any faulty items will be refunded in accordance with your rights under Australian Consumer Law. For returns on faulty items, please contact us within 7 days of receiving your order.

Please note: we cannot provide refunds for faulty items that have had tags removed or show signs of wear.

Who pays for return postage?

We do not cover the cost of postage for returns.

What if my return is lost in transit or is sent to the wrong address?

We recommend only returning your order with a service that offers postage tracking - we cannot process any refunds or items that are not received or are lost in transit.

What is your return address?

PO box 118
Henley Beach SA 5022
Australia

Australian Consumer Law

Our returns policy is in accordance with Australian Consumer Law.